This is the best book on how to create a great workplace I’ve read in years. Every page of The Front-Line Leader is loaded with practical insights that anyone who manages people will find useful. It’s an inspiring story as well. Chris Van Gorder tells how a former street cop helped transform a failing health system into a thriving business with an empowered workforce. Highly recommended.”
— Robert Levering, cofounder, Great Place to Work® Institute; coauthor, the Fortune “100 Best Companies to Work For Annual List”

“Chris Van Gorder reminds us that the old-fashioned basics matter. In his well-told guide, Chris takes us on a journey of sharing authentic emotional connections with all of our workers, from the basement to the boardroom, in order to rally people around shared goals.”
— Susan Davis, congresswoman, California 53rd Congressional District

“In The Front-Line Leader, Chris Van Gorder puts forth a heartfelt and practical tenet: leadership is not just about valuing your people; it’s about building and nurturing relationships up, down, and across the organization. Through a series of stories and anecdotes, Chris demonstrates that relationships thrive on proximity, openness, and even personal vulnerability. Chris’s experiences, from the basement to the boardroom, provide an action plan that should be part of every executive’s commitment to those whom we ask to join us on the journey.”
— Richard Umbdenstock, president and CEO, American Hospital Association

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