The Cost of Bad BehaviorHow Incivility Is Damaging Your Business and What to Do About It by Christine Pearson & Christine Porath

By September 16, 2014 Business No Comments

“Two towering figures, Christine Pearson and Christine Porath, have now condensed their valuable finds in an agile and eminently readable book. I urge leaders of all stripes to spend a week reading it, reflecting on it, and then planning vital organizational culture changes accordingly.”
— P. M. Forni, professor, Johns Hopkins University, and author

“Want a plan of action to cut costs at your firm? You will find one in this book, which can save your business some serious dollars.”
— G. Richard Shell, Thomas Gerrity Professor, Wharton School of Business

A vitally important, profound, original, and timely book. Blessedly brief, poignant, and clearly written, this book offers concrete advice that can bolster not only the bottom line but also the lifeblood of any business.”
— Edward Hallowell, MD and author

“A highly readable and deeply insightful book.”
— Warren Christopher, former U.S. Secretary of State

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